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New cash registers: A step in the right direction?

Pricing problems to be eliminated with registers

Leah Gallagher

Issue date: 1/25/07 Section: News
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Media Credit: The Spectrum/ Erika Sawyer

While students took a hiatus from their studies to celebrate the holidays, FLIK took the opportunity to work on improving the Sacred Heart University dining experience with the addition of new registers.

"FLIK made changes over Christmas break by implementing new registers which hold accountability and more precise pricing," said Courtney Weaver, sophomore, Queensbury, N.Y.

Weaver, who works closely with FLIK as a member of the Student Senate on the FLIK Committee, said this will be beneficial to both those who eat at FLIK and those who work for FLIK.

"You will never get two different prices if you go to the market place and buy a soda and then go to FLIK to buy a soda," said Weaver. "It also shows the name of the cashier so if you were ever priced wrong you can be specific when talking to a FLIK Administrator."

The accuracy these new registers create will eliminate a great deal of error in the system, Weaver said.

As to why FLIK felt it necessary to make such changes, Weaver said that they were made to "ameliorate the pricing issues with a focus on inconsistent pricing and accountability" as well as make the "cashiers more efficient."

She explained that it will also help so that when a student complains, they'll know who to speak with to fix the problem.

Students like Mariel Courtney, sophomore, West Roxbury, Mass., feel the new registers have already made a difference.

"Sometimes you would get charged different amounts by different cashiers for the same item," said Courtney. "But that hasn't happened to me once since we got the new registers."

In addition to helping the people who buy from FLIK, the new registers have also helped the cashiers working for FLIK.

"The new registers are good." Said Cheryl Sells, a FLIK cashier, Norwalk. "Everything is more clearly marked with the prices."

Now that FLIK has addressed the issue of pricing errors, they plan to move on to other concerns that have been brought to their attention.

For instance, "FLIK is trying to implement a more effective way of advertising the meals for the week, the action line and announcing the bundles so everyone can get the most out of their dining dollars," said Weaver.

As to whether students would take advantage of package deals were they more aware of them, Peter Swit, sophomore, Newington, said, "You never know exactly what goes with the bundle package but if it was easier to know exactly what goes with the package, I would take advantage of it."
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