2008 Woodie Awards
ATM problems trouble students
Rachael Yarmosh
Issue date: 3/2/06 Section: News
- Page 1 of 1
If you have tried to use the ATM machine recently, you may or may not have run into a problem. Recently, there have been complaints by students who try and use the ATM but are turned away because the machine has run out of funds.
Mike Moylan, head of Student Union, informed that the new ATM is much more efficient than the older model.
"The machine we now have is only two weeks old. It is a newer model designed to enhance services to the SHU community. It was not operational two weeks ago for a couple of days while the new machine was installed," said Moylan.
Some students ran into trouble with the new model however.
Jenine Kleeman, junior, Manalapan, N.J. said, "I walked all the way down from East Hall, giving myself enough time before I had to leave in order to grab some cash and the machine was out of money. I was really annoyed and frustrated that I had to try and find a bank late at night when our campus has an ATM available to us."
Another student was also frustrated by her efforts to try and take out some cash. "I tried to take out a withdrawal and it wouldn't let me. It said that it was out of funds," said Michele Puzzo, junior, Westchester, N.Y. "When your on campus, it's really frustrating to have to leave and come back when there is an ATM sitting right in the hallway. I hope that it is fixed A.S.A.P," said Puzzo.
Sometimes malfunctions occur. "Last week there was an internal problem with the new ATM. The machine was unable to dispense cash for three days while the problem was being fixed. However, the ATM was functioning for deposits, transfers, postage stamp sales, and balance inquires. The problem has been corrected," said Moylan.
While Wachovia is directly responsible for the upkeep of the machine, machine upgrades, installations, and problems are coordinated through the Student Union Office so students are encouraged to notify them if any further problems occur.
"The machine is currently fully operational and has been since last Thursday. I encourage Students, Faculty, and Staff to inform the Student Union Office or myself if they have any suggestions or further difficulties with the ATM," said Moylan.
Mike Moylan, head of Student Union, informed that the new ATM is much more efficient than the older model.
"The machine we now have is only two weeks old. It is a newer model designed to enhance services to the SHU community. It was not operational two weeks ago for a couple of days while the new machine was installed," said Moylan.
Some students ran into trouble with the new model however.
Jenine Kleeman, junior, Manalapan, N.J. said, "I walked all the way down from East Hall, giving myself enough time before I had to leave in order to grab some cash and the machine was out of money. I was really annoyed and frustrated that I had to try and find a bank late at night when our campus has an ATM available to us."
Another student was also frustrated by her efforts to try and take out some cash. "I tried to take out a withdrawal and it wouldn't let me. It said that it was out of funds," said Michele Puzzo, junior, Westchester, N.Y. "When your on campus, it's really frustrating to have to leave and come back when there is an ATM sitting right in the hallway. I hope that it is fixed A.S.A.P," said Puzzo.
Sometimes malfunctions occur. "Last week there was an internal problem with the new ATM. The machine was unable to dispense cash for three days while the problem was being fixed. However, the ATM was functioning for deposits, transfers, postage stamp sales, and balance inquires. The problem has been corrected," said Moylan.
While Wachovia is directly responsible for the upkeep of the machine, machine upgrades, installations, and problems are coordinated through the Student Union Office so students are encouraged to notify them if any further problems occur.
"The machine is currently fully operational and has been since last Thursday. I encourage Students, Faculty, and Staff to inform the Student Union Office or myself if they have any suggestions or further difficulties with the ATM," said Moylan.